Privacy Policy

Effective Date: 01/02/2026

Storepointer is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

3.1 Information We Collect

• Contact: name, email, phone, address
• Payment: card/bank details (via Stripe or banking partners)
• Order: products purchased, delivery details, and order history
• Technical: IP address, device information, browser type, and browsing activity
• Marketing Preferences: newsletter subscriptions and promotional preferences

3.2 How We Collect Information

• Orders placed on the website
• Contact forms or email communications
• Newsletter sign-ups
• Cookies and website analytics tools

3.3 How We Use Your Information

• To process and fulfil orders
• To provide customer support and communication
• To send marketing communications (if you opt in)
• To improve our website, services, and product offerings
• To comply with legal obligations

3.4 Disclosure of Personal Information

Your personal information may be shared with:

• Service providers for payments, delivery, and website management
• Shipping and logistics companies
• Government authorities where required by law
• Professional advisors such as accountants, lawyers, and auditors

Storepointer does not sell, rent, or trade personal information.

3.5 Data Security

• We take reasonable measures to protect personal information from misuse, loss, and unauthorised access.
• Payment information is securely processed via Stripe and banking partners.
• Customers are responsible for protecting their own devices and account passwords.

3.6 Cookies & Analytics

• Cookies are used to improve website functionality and user experience.
• Analytics tools help us understand website performance and usage patterns.
• Cookies generally do not collect personal information unless voluntarily provided.
• You may disable cookies through your browser settings, though some website features may not function properly.

3.7 Access & Correction

You may request access to or correction of your personal information held by Storepointer.

To make a request, please contact us at:

Email: support@storepointer.com

3.8 Marketing Communications

• Promotional emails will only be sent if you have opted in to receive them.
• You can unsubscribe at any time using the link in the email or by contacting us.
• Marketing communications are not sent to individuals under 18 years of age.

3.9 Data Retention

• Personal information is retained only as long as necessary to provide services or comply with legal obligations.
• Information will be securely destroyed or de-identified when no longer required.

3.10 Governing Law

This Privacy Policy is governed by the laws of Australia.

Any disputes relating to privacy will be subject to the jurisdiction of Australian courts.

3.11 Amendments

Storepointer may update this Privacy Policy at any time.

Updates will be posted on the website along with the updated effective date.

3.12 Contact

If you have any questions about this Privacy Policy, please contact us:

Email: support@storepointer.com